Privacy Policy

1. Information We Collect

Our website is primarily an informational website and does not require visitors to create user accounts or provide personal information simply to browse the website.

Depending on how you interact with the website, we may receive limited personal information.

Reviews

If you choose to submit a review, testimonial, or comment, we may collect the information you voluntarily provide, such as your name, review, rating, or other information included in your submission.

We only use this information for purposes connected with displaying, managing, and improving customer feedback and our services.

Contacting Agents

Our website may display telephone numbers belonging to MEFA agents or representatives.

These numbers are provided so that visitors can contact the relevant agent directly.

Simply viewing an agent's telephone number does not mean that MEFA receives your personal information.

When you choose to call or otherwise contact an agent, the communication may be handled by your telephone provider or the relevant communication service.

2. How We Use Information

Where you voluntarily provide information through a review or other website feature, we may use it to:

• Display customer reviews or testimonials.
• Understand customer feedback.
• Improve our services and website.
• Respond to enquiries where applicable.
• Maintain and manage the website.

We do not collect personal information for purposes unrelated to the operation of the website or the services we provide.

3. Information We Do Not Intentionally Collect

The website does not require visitors to create accounts or provide information such as passwords, identification numbers, home addresses, or payment-card information merely to browse the website.

We do not sell personal information to third parties.

4. Third-Party Websites

Our website may contain links to third-party websites and services such as YouTube, social-media platforms, WhatsApp, or other external services.

If you click one of these links, you will leave the MEFA website and interact with the third-party service.

Those third parties may collect information about you in accordance with their own privacy policies and terms. MEFA Land Properties does not control the information collected by these external services.

We recommend reviewing the privacy policy of any third-party website you visit.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies where required for website functionality or where third-party services integrated into the website use them.

If we introduce analytics, advertising, tracking, or other technologies that collect information about visitors, this Privacy Policy will be updated to describe those practices.

6. Data Security

We take reasonable measures to protect information that is voluntarily provided to us against unauthorized access, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Reviews and testimonials may remain published on the website unless they are removed, replaced, or we determine that they should no longer be displayed.

8. Your Privacy Rights

Subject to applicable Kenyan law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information that we hold about you.

If you have submitted a review and would like to request that your personal information or review be corrected or removed, please contact us.

We may need to verify your request before taking action.

9. Children's Privacy

Our website is not specifically directed at children. We do not knowingly request unnecessary personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements.

Any changes will be published on this page together with an updated "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us.

MEFA Land Properties
Email: [Insert Official Email]
Phone: [Insert Official Phone Number]